Resources
One-Stop Centers
To find out the location of One-Stop Centers in your area, contact America's Service Locator:
On the Web: www.servicelocator.org
By phone (Toll-Free Helpline): (877) US2-JOBS [877-872-5627]
You can also contact your state or county department of labor or employment listed in the government pages of your local phone book. Most state One-Stop systems also have their own web sites.
Information on non-discrimination polices and One-Stop Centers:
The Director
Civil Rights Center (CRC)
US Department of Labor
200 Constitution Avenue NW, Room N-4123
Washington, D.C. 20210
Phone: (202) 219-8927
e-mail: CRC-WIA@dol.gov
For additional information on One-Stop Centers and the Workforce Investment Act:
United States Department of Labor
Employment and Training Administration
Division of One-Stop Operations
200 Constitution Avenue, NW, Room S4231
Washington, DC 20210
Voice: (202) 219-8395
Fax: (202) 219-0323
E-mail: wia98tf@doleta.gov
The Employment and Training Administration (USDOL/ETA) is the federal agency overseeing the establishment of the One-Stop Career Center system nationwide. Contact this agency to obtain copies of various WIA regulations, and information on the implementation of WIA.
USDOL/ETA has One-Stop Disability Coordinators in each region of the country. Get a list of One-Stop Disability Coordinators on the Web at
http://wdsc.doleta.gov/disability/htmldocs/gotrlist.htm or contact your local USDOL office (listed in the federal government pages of the phone book).
Additional useful web sites:
Dept. of Labor Employment and Training Administration: www.doleta.gov
Search this site for : WIA Information, ETA: disAbility Online, ETA: disAbility Online - One-Stop
Acknowledgements
The authors would like to thank Gene Ferraro of The Work Place, Lorna Joseph of Connecticut Works, and Jim Wice of Boston Career Link for their assistance in developing and editing this publication, along with the following Institute staff and consultants: Jennifer Bose, Krista Kazanjian, Joanne Maranian, Mairead Moloney, Liz Obermayer and Robert Silverstein.
For more information, contact:
Sheila Fesko
Institute for Community Inclusion/UCEDD
UMass Boston
100 Morrissey Blvd.
Boston, Massachusetts 02125
(617) 287-4300 (v)
(617) 287-4350 (TTY)
ici@umb.edu